Question 1

How long does it take to set up Captrix?

Accepted Answer

Most practices are fully onboarded within 2-4 weeks. We handle the technical setup, integrate with your existing systems, and train your team on the dashboard.

Question 2

Do I need any technical knowledge?

Accepted Answer

Not at all. Captrix is designed to be user-friendly. Our team handles all the technical work, and you get a simple dashboard to track your results.

Question 3

What if I already have a marketing agency?

Accepted Answer

Captrix can work alongside your existing marketing efforts or handle everything in one place. We're happy to coordinate with your current team or discuss how we can help consolidate your tools.

Question 4

How much does Captrix cost?

Accepted Answer

Pricing varies based on your practice size and needs. Schedule a demo and we'll provide a custom quote based on your specific situation.

Question 5

Are there any long-term contracts?

Accepted Answer

We offer month-to-month plans with no long-term commitment required. We believe in earning your business every month.

Question 6

What's included in the service?

Accepted Answer

We tailor each plan to your practice's specific needs. Services span automation, marketing, and analytics. During onboarding, we'll work with you to select what makes sense for your practice.

Question 7

How do you measure success?

Accepted Answer

We track key metrics that matter to your practice: lead volume, response times, appointment bookings, and channel performance. You'll have full visibility into what's working through your dashboard, and we review performance together monthly.

Question 8

When will I start seeing activity?

Accepted Answer

Automation features like missed call recovery and follow-up sequences start working as soon as they're configured. Paid ads can drive traffic immediately once launched. Organic improvements like SEO take longer, typically 2-3 months to see meaningful changes.

Question 9

How do you track where leads come from?

Accepted Answer

We use attribution tracking to connect leads back to their source, whether that's a Google ad, a referral, or an organic search. This helps you understand which channels are generating interest so you can make informed decisions.

See the AI layer your EHR doesn't have.