The AI front office for medical spa practices.
AI-native intake, screening, booking, recall, and marketing. Built to run in front of the EHR you already use.
Wednesday 9:45 AM
+ more
API-first. Plugs into the EHR you already use.
Workflows
Put patient communication on autopilot.
Reminders, recalls, and follow-ups go out by text, email, and call on their own, so no patient slips through. Your team just approves what matters.
See moreWorkflows
9 automations for this practice
+2 more
Doctor Referral , Thank-You + Priority Outreach
After-Hours Voicemail Triage
Post-Op
Pre-Op
Post-Consult
Pre-Consult
New Lead
Referral intake , parse, approve, post to EMR
SCHEDULING
Book Appointment
Reschedule Appointment
Cancel Appointment
Require Video Completion
Generate Clinical LetterCollect Payment Hold
Release Payment Hold
Charge No-Show Fee
Request Photo Evidence
Request Patient Photos
AUTOMATED
Send SMS
Send EmailParse Document
Post to EMR
Request Google Review
Request Consent
Webhook
HUMAN
Staff CallStaff SMSStaff EmailStaff Decision
TIMING
Wait / Delay
Wait until N days before appointment
LOGIC
If / ElseFilter
Filter by what they asked about
Merge
Wait for Event
Visit completed
Staff marks the appointment complete in the EMR
Wait / Delay
After 30 minutes
Send SMS
"Hi {{patient_first_name}}, thanks for coming in for your Botox today with Olivia Bennett, RN. Take it easy tonight…"
Wait / Delay
After 14 hours
Send SMS
"Good morning {{patient_first_name}}, how are you feeling after your Botox? Reply if anything is bothering you , we are here to help."
If / Else
Did patient reply with discomfort keywords?
DiscomfortQuiet
Wait / Delay
After 5 minutes
Staff Call
Front desk triages discomfort and books a comfort-check visit
Wait / Delay
After 1 week
If / Else
Has the patient booked a comfort-check visit?
BookedNo visit
Send SMS
"Glad we got you sorted, {{patient_first_name}} , see you Thursday at 2:30pm. Reply STOP to opt out."
Send SMS
"Hey {{patient_first_name}} , most patients are feeling great by now. If anything feels off, tap here to grab a slot."
Wait / Delay
After 1 month
Request Google Review
"How was your experience? Share a quick review on Google."
AI chatbot
Screen patients. Book consults.
An AI receptionist on every page of your site , screening new patients and opening up online scheduling the same way your front desk would.
See moreRadiance Medical Spa
AboutTreatmentsTeamReviewsContact
Book consult
MedSpa · since 2017
Subtle results. Confident skin.
Medical-grade aesthetics from nurse injectors who actually listen. Memberships, package pricing, and a 24/7 booking concierge for the days you finally have time.
Book free consult
Watch a 60-sec tour
4.9 · 412 Google reviews
Treatments
See all →Botox
Natural-looking units from $11.
Filler
HA filler for lips & cheeks.
Microneedling
Collagen-boosting RF microneedling.
Laser
Laser hair & pigment removal.
Meet your team
Lead Injector
Medical Director
Laser Specialist
“Membership renewals, last-minute openings, even my filler touch-up , I get a text the minute something is available. Game changer.”
, Olivia M. · Member since 2022
218 Cedar Ave, Coral Gables, FL
(512) 555-0142
Patient education
Educate before they arrive.
Pre-visit lesson playlists patients watch on their phone, with progress tracking so your team knows who showed up prepared.
See moreStep 1 of 6
Welcome from Olivia Bennett, RN
Welcome from Olivia Bennett, RNRadiance Medical Spa
Watch on
E-signature & consent
Sign before they sit down.
E-signature consent forms sent to a patient's phone, captured and synced to the chart before they walk through the door.
See moreCaptured
Signed, timestamped,
posted to the chart.
Waiting on signature
As soon as the patient submits, the signed record + EHR post land here.
HIPAA-grade audit trailTLS 1.3 · BAA signed · 7-year retention
AI voice agent
Never miss a call.
Every call or voicemail picked up by Maya, an AI receptionist that books appointments and routes urgent calls the same way your front desk would.
CALLER · LAUREN K.
0:00
Email blasts & segments
Reach the right patients.
Build a segment, design a template, send. All in one place.
Templates/Botox · 6-month refresh
EditPreview
Patient record
Every touchpoint, one chart.
Calls, texts, forms, and workflows all land in the same place, visible to your team and synced to your EHR.
See morePatients/Emily Davis
Emily Davis
Consult bookedReturning patient+1 (555) 543-2109·emily@example.com·MEDSP-4821
CallSMSEmail
Run workflowSend for signatureMove stageAllAppointmentsCallsSMSEmailFormsWorkflowsTasks
Wed, May 14
SMS·1:02 AM
Hey Emily , confirming your Botox consult tomorrow at 3 PM with Olivia Bennett, RN.
SMS·1:05 AM
Can we do Friday afternoon instead?
SMS·1:07 AM
Friday 3:30 PM with Olivia Bennett, RN works , switching you over?
SMS·1:09 AM
That works! See you then.
Form·10:15 AM
Form submitted · Botox intake
Yesterday
Workflow·11:24 AM
Workflow · Lead-to-consult · 6 of 6 steps
Appointment·2:47 PM
Consult booked · Olivia Bennett, RN · 3:00 PM
Email·3:12 PM
From Radiance Medical Spa · to emily@example.com
See you Thursday , what to expect at your Botox consult
Hi Emily , we're excited to see you Thursday at 3:00 PM with Olivia Bennett, RN. We've attached a 2-minute orientation video and a parking map. Reply STOP to opt out of reminders.
Today
Staff task·7:18 AM
Staff task · Confirm procedure scheduling
AI Call·8:31 AM
AI call · Confirmed cleaning appointment· 4m 59s
SMS·11:42 AM
Insurance pre-auth approved. Ready to schedule?
SMS·11:48 AM
Yes please , mornings work best.
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